Usacomplaints.com » Construction & Repair » Complaint / Review: Ferrellgas - Price gouge, harassed to leave!. #289226

Complaint / Review
Ferrellgas
Price gouge, harassed to leave!

Sometime before, I transformed from a power heat program to some required air gas. I caught having a subsequently-locally-maintained organization, Suburban Gas. They'd a regional workplace/circulation heart, as well as their costs were sensible/aggressive. Lso, they provided a number-container-charge agreement so long as I acquired gas through them.

Points went along good, before 2007 heat period, when Suburban was bought by Ferrellgas. I had been on the preserve-complete agreement, and also the first container load I acquired from Ferrellgas, was $2.40/woman. Gas costs were large at that time, and so I thought gas choose to go up aswell, and so I did some checking. Works out, Ferrellis cost was 80 dollars a gallon significantly more than almost all another locations in the region. I easily named to obtain from preserve-complete, till I really could discover another fuel business.

Fastforward 2 weeks... I get another load statement. This time around, to get a cost right around $1.00/gallon significantly more than another men. I named and questioned why my preserve-complete purchase did not get eliminated. I got "I am sorry friend, we-don't possess a report of this change within our program". I requested that it's removed, again, and settled the statement. It evidently "required" this time around. It ought to be additionally mentioned, the call-center was today 800 kilometers away in Iowa, and they had totally mixed 2 nearby practices... The only real people quit were the people operating the vehicle. No regional assistance, easily needed it.

The next slide, I began calling to get a fresh fuel business. I began having a notably nearby location, 20 miles away. They seemed just like a great spot to use, and so I desired to begin the procedure of having a brand new container set in. The woman asked my name. I gave it, and she said..."hang on a minute". While she returned towards the telephone, she explained they were not able to complete business with me as a result of suit that Ferrell had submitted locally that avoided their organization from "pursuing" an extended listing of regional records. My name was about the record. It amazes me nevertheless that any organization may avoid me from using the services of a, when *I* started the contact.

But, the tale did not finish there. I were able to look for a business Ferrell hadnot prosecuted yet. They'd a small tank lease, that we was not keen on, but their costs were reduced enough to create that purchase itself in a 1/4 container. And so I had them place a in, after allowing my Ferrell container move nearly dried. Evidently, Ferrell had informed nearby businesses not to attempt to push gas out-of "their" tanks. Ferrell would need to do this, at a price of $90. Luckily, the time exercised that as my container was almost dried, the brand new organization could plan the brand new mount.

In Regards to A monthapproximately following the deploy (may have been a few), I named Ferrell to inform them in the future and obtain their previous container. They explained they'd, and explained that it'd be $90 to push it out if there is something remaining inside it. I assured them-it was basically dried, and also to have it off the garden. Recently, I obtain a statement within the email from Ferrell for "misc costs". I contact to ask exactly what the fee is, and he or she shows me that it had been a low-use charge. I advised her that I'd named and informed them to obtain the container. I got the conventional "I am sorry friend, we-don't possess a report of this demand".

I advised her that there is no means I had been gonna pay $75 to get a low-use charge on the container I told them in the future and obtain. She stated they'd need to deliver anyone to obtain the container. Additionally, there will be a $90 charge when they needed to push the container out... I hungup.

It Is fairly obvious they've a method of gouging the client, after which producing it challenging/costly to depart their organization.


Offender: Ferrellgas

Country: USA   State: Minnesota

Category: Construction & Repair

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