I scheduled with them to repair my broken door, they sent Nathan who was very much in a hurry, and too impatient. He charged me $225.00. He immediately
went, brought a portion of garage door that looks old and totally defferent in color[my garage door is white in color, but this is slightly brownish]. When came out, he demanded for his money and that was when he told me" that the garage cannot close unless you press and hold the button, that the sensor is not working that I should go and buy it and fix". I was disappointed, that was whentold him that he should have told me what was wrong with my garage door before and not after charging $225.00. Does he want me to call another garage door company, and a painter?
The following day, 11/5/07 I called their office, spoke with the receptionist who told that someone will call before the end of the day. Nobody called that day. On 7th I called the office, and a man answered. You can tell he was really waiting for my call, so rude, intimidating, and threatening me. He claimed several times that he was not understanding me and when I tried to explain myself he will shout me down,
He warned me several times that he will hang up the phone on me, yet he will tell me he did not understand me. He talked to me as if I was nothing/nobody, one who does not have feelings because Iam from Africa. That was when I told him that he was talking as if he is god. This man hung the phone three times on me.
I left a message, no one has called up till today. The color difference is still there, the door can't close unless you hold yet I called garage company and paidTwo hundred and twenty five, with the insult, intimidation, threat, humiliation, discrimination and hanging the phone on me.
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