Usacomplaints.com » Construction & Repair » Complaint / Review: A.W. Meyer - Can t repair my lawn leaf blower? Disassemble and return parts in plastic bags Ripoff. #241999

Complaint / Review
A.W. Meyer
Can't repair my lawn leaf blower? Disassemble and return parts in plastic bags Ripoff

This company is an authorized Husqvarna Dealer and provides repair services according to the Husqvarna Web Site.

As a homeowner, not a commercial custumer, I took two yard gas-powered air blowers, models Husqvarna model 125BT Power Blowers, for a repair estimate

Both items were not purchased at the business. I received a call 2 weeks later indicating that the items were ready to pick up. When I stopped by to retrieve the items, I was told that they were out of warranty and were not worth fixing. I was told to pick up the blowers - they were disassembed and handed back to me in plastic bags. They citied the OSHA regulation: "Due to the OSHA Act 1971: Tools not repaired with be returned unassembled." This statement is printed on their repair invoices.

I searched on the OSHA web site to any reference to this regulation and could not locate it. It seems strange - If I took my car to a repair shop and they could not repair it, they would return my car in pieces?

After I got the two bags of parts back, I was able to put one back together and get back in working condition - needed carburator cleaner and air filter.

The other one was disassembled and upon assembly I am missing a air hose part, clamp, spark plug and several screws and nuts. This one needs an air filter housing and a new recoil starter (cord broken).


Offender: A.W. Meyer

Country: USA   State: New Jersey   City: Ridgefield
Address: 509 Broad Ave
Phone: 2019455500

Category: Construction & Repair

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