Duped my 89-year old father into purchasing the 'Ultimate Water Conditioner' which @ $5,500.00 was way over priced for what was installed. Furthered the rip off by coercing my father into purchasing a 'Whole House Air Purification' @ $2,500.00. Upon inspection for this system, I could find no evidence of any item being installed whatsoever on either of the home air conditioning systems. When I contacted the company they offered to;
1) Remove the 'Whole House Air Purification' & made an appointment to do this 3 days later.
2) Refund in full the monies paid ($2,500.00) for purchase price of this 'Whole House Air Purification' 7 days later.
3) Issue a $2,000.00 credit to the $5,500.00 on 'Ultimate Water Conditioner', this also was promised to be accomplished 7 days later.
16 days later absolutely none of this has been accomplished. I'm still waiting for the removal of the unit, the refund check & the credit issuance. To further add insult to injury, The 'Ultimate Water Conditioner' sprung a leak in the kitchen, resulting in 1/2" of water on the floor. Repeated calls to Florida Water Testing inc. To repair the leak were ignored. My father was without drinking water & ice for almost a week until it could be repaired by another party.
There was no perceived improvement in air quality nor in water quality within the house. I consider this not only a gross rip off, but also taking advantage of an elderly, impaired individual who just happens to be my father.
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