On 10 Jan I purchased $7709.15 plus there 5 year comprehensive Warranty plan. Oct the chair and sofa was damaged. I inform marlo of the damage with-in the (3) three days, alloted in the warrant agreeement. I was told by various indiviuals employed by marlo furnture (Contrina, Cathelene, Sherese, Tiffiny, John, Sharon, and Chris). Dates Oct -April I have been told the part was on backoder. When the said part arrived the tect said it was the wrong part. I then trid to contact marlo with no success. Today is now 14 May. T he table I purchase in Jan I was told the damage was cause by normal wear tear when I only had it a few month when it was damaged under the 5 year warranty.
0 comments