They remodeled my kitchen 2 years ago, and the work was shoddy, sloppy and they refused to acknowledge their errors. I had 7 kitchen cabinet glass doors installed, and because of an error they made in placing the hinges, the doors were attached in a manner that was jury-rigged and much less sturdy than they were originally.
Even worse, the glass on the doors was so poorly attached that within 2 months 3 out of 7 came loose, one of them shattering on my ex-husband's head. I successfully sued them in small claims court last year and won about $1000.
Then, just last weekend, another glass pane fell and shattered when I opened the door. Thank goodness my 5-year-old daughter was not nearby—she could have been blinded or maimed. I received a cut on my hand. When I called Nu-Facers to complain, their response was typical—in effect, you sued, we paid, no more liability—that's it.
I took the door to another company to have it repaired, and they were shocked to see that the simplest addition—small metal "tacks, " the kind that are used on to hold the backboards of framed pictures in place—weren't used to support the glue. This firm advertises regularly in the NY Times, which give them a certain credibility. But their work and their attitude is horrendous, and that should be known to the public.
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