Usacomplaints.com » Construction & Repair » Complaint / Review: Closet World - Installation division is unprofessional and very rude. #187425

Complaint / Review
Closet World
Installation division is unprofessional and very rude

I've quit administrators at Wardrobe Planet detailing my issue many voicemails. Like the rest of the communications I've quit for individuals at Wardrobe globe an answer was never received by me.

I employed Wardrobe Globe to create and use a Wall-Unit in my own house. Sandy the custom centered on my demands and arrived she created a wall-unit. I approved Sandy and the look received a detailing what we decided up. We both closed the agreement on 7-13-05 and that I paid $973.installment was planned for 7-28-05 between 11. The contractors partly mounted the wall-unit and arrived. I had been educated they might contact me to plan a return trip to repair the craftsmanship and finish the task and they did not have anything they required. I had beennot necessary to spend the total amount of $973 in those days since the work was not complete. Wardrobe Planet has to accomplish the task defined in my own agreement. Despite the fact that the task is imperfect I've obtained intimidating calls that are many stating I'll be/have now been delivered to selections for a superb stability of $973.00. The phone call to plan a return visit was never obtained by me. I started calling the Installment division. After several calls Justin stated they cannot place in movie drawers and that the custom created an error and called me back. He was not useful and rude whatsoever. I extended to contact the Installment Division looking to get some solutions. I quit messages for Lorne Justin, Alex, Gary but received no reaction. I named Sandy returned out since the quality is insufficient to confirm the wall-unit. There's stick that is noticeable, skip slice absent and panels equipment, movie drawers racks and moderate grommet. Sandy was surprised in the craftsmanship. She published up all of the issues and got images. He or she quit me a voicemail stating he is meant to contact me and she sent the information, he never did. I've obtained numerous unreturned telephone calls complete terrible customer support, unwillingness to provide boss info to me and unfulfilled follow up on Justin, Lorne, and the components of Alex.

When I left a note for H Chaney I acquired a phone from John. I am still obtaining around the run from John since used to donot get a telephone call with no one confirmed and two appointments have now been planned. John and I talked nowadays and asked who had been above you. He is not his chef based on John although he informs me that no body was however the operator is Joe somebody. John I'd believe the individual that possesses the company is everybody within the firm's chef was told by me. I expected for spelling of titles, he hung-up on me and set me on-hold.

I'm extremely disappointed using the customer support I've obtained. It will not take to obtain customer support that is sufficient. The installation division is unprofessional and very rude.

Thanks for the help.

Company details:

Wardrobe Planet - 3860 Capitol Ave. Whittier, CA 90601 (800) 400-8333


Offender: Closet World

Country: USA

Category: Construction & Repair

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google