I bought a husky Power washer from Home Depot. I took it home hooked up the hoses and stuff and turned the machine on. Heard a loud grinding noise and the unit stopped. Called the customer service and they told me they will send me a replacement fan blade and cover and real easy to fix my self. According to the sustomer service person I talked to, it is real easy to change the parts. I tried for about two hours and gave up after trying to unscrew the fan of the shaft. The customer service person agree to send me a UPS label so that I can send it to their shop for repair. They told me It will take 2-3 days before they send it back. That was three weeks ago and I am still waiting for the unit. Apparently their shops are busy. I wonder why.
The unit SUCKS. Their Customer Service SUCKS. Everything about it sucks.
Their unit are total rip off. There are a lot of complaints about their units (http://www.attention-to-details.com/newslog/468-about-pressure-washers-and-how-to-keep.Asp#a578).
Domain name: huskypowerwasher.com
Registrant Contact:
FAIP North America Inc
Domain Administrator ([email protected])
847-348-1500
Fax: 847-348-1510
1825 Greenleaf Ave
Elk Grove Village, IL 60007
US
Administrative Contact:
adNET inc
Eric Puetz ([email protected])
1.8474835300
Fax: 1.8477493968
909 N Forrest Ave
Arlington Heights, IL 60004
US
I will update this once iw get my unit back from their shops
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