We were interested in getting a patio room added to our deck, so we visited the Champion showroom where we were pressured by a salesman to sign a contract a leave a substantial deposit that day.
We added a condition to the contract that if our Home Owner's Association (HOA) denied our request for a patio room, then our contract will be null and void. Also, the salesman told us verbally that if we changed our mind for whatever reason, at any time, our deposit would be returned to us as long as the job hadn't been started.
Our HOA ended up denying the addition of a patio/sunroom, so we requested an immediate return of our $3,000.00 deposit. It has been almost 2 years now that we have been trying to get our refund back.
Earl Rahn, the president at Champion Windows of Atlanta, has done everything possible to avoid refunding our money. His last coorespondence to us was a suggestion from him that we get ourselves an attorney to help collect our refund.
We feel that we have been ripped off and bullied by the corporate power Earl Rahn and Champion Windows have. They have been making us jump through red tape for too long just to get back OUR money.
0 comments