I worked for Living Spaces Furniture for 2 months and in that time I realized that this company utilizes unfair and demeaning employment process. They also use fraudulent means to sell certain products.
I applied directly to Living Spaces for employment, they agreed to hire me if I would go through a temp agency first. So I did, they started me at $9.00 an hour even though I had previous sales experience, only to find out that all the others that were hired on with me started out at a hire pay.
Through the time I worked there I noticed that the salesmen and women did not have thourough training to answer alot of the questions that were asked by the consumers. Most of the time they would just make up lies to get the customer to believe that they knew what they were talking about. The customer would believe them and buy a product that really wasn't what they thought.
In one instance a customer asked a salesman what kind of wood was a bed that they wanted to buy was made of and the salesman said he would find out, he then came and asked me and I told him I did not know, he replied oh well I'll make something up. He told the customer that it was solid oak, later on I went to observe the same product and although it looked like oak I did some research, the product was merely pressed board with a veneer that looked like oak, not what the customer was told. Many customers think they are buying solid wood items and high quality furnitures which is not true, I saw it first hand and they merely make it look good when it is not.
As far as the employment process works at Living Spaces Furniture, they have people apply directly through them but send them to a temp agency so they won't have to pay fair hourly wages. Once Living Spaces Furniture gets a few months out of you and it comes time to hire you on and raise your pay they let you go and start the process again with another person.
Living Spaces Furniture rarely keeps someone hired on unless they sell well over $180,000 a month in merchandise and they always say that sales don't matter but that the customer is first, if this is so why don't they keep you unless you sell so much even if you help a myriad of customers and answer all their questions.
Through the time I was at Living Spaces Furniture I saw 23 workers come and go because they either did not sell enough or they were there before me so their time was up. The turnover rate at Living Spaces Furnitureis the highest I have ever seen. Living Spaces Furniture is so unfair, I asked that if I was ever going to be let go that if I could at least be given a notice so I can have a fair chance to find another job. On my day off I recieved a call from my temp agency stating that I no longer worked for Living Spaces Furniture, I had less than a days notice. Don't they know that people need to live too?
I sold $260,000 over the short period I worked for Living Spaces Furniture. I was paid $2900.00 for my work, which means they made at least $257,100.00 off of my time and they paid me pennies of that, I did not get any commissions at all for any of my sales. Many times I would see our same items at Living Spaces Furniture for the same or lower prices at Wickes or Levitz, I don't see any reason to go to Living Spaces Furniture when you can get the same or better quality items at the same or even better prices elsewhere.
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