Customer service is horrific! First day spent over two hours trying to get software reinstalled. They needed $50 from credit card before they even talked to me. Then transferred me to "advanced technical support" where I needed another $89 to get their assistance. The ...
I bought a new hp desktop on 8-21-08. Had problems for 6 months with the computer, finally thought it would be ok until 8-21-09. Called technical service for some help to get it up and running, they would not even discuss the problem with me until i would agree to buy an extended warranty. I ...
Costs on my charge card for providers not required or obtained ...
My Magic Jack works very good, you must have a slow connection or a bad magic jack, Send it back and give them a chance or just return it. Please try to be an adult. Thanks and good luck. ...
I had a magic jack for my phone service for a year, it cancelled in December. Because I had been laid off at my company, I decided to wait to add more time to my account. I finally decided to renew, But I couldn't. I had to order another Magic Jack and one year service. They gave me no other ...
Like a lot of people, I have been sucked in by Magic Jack thinking that it would save some money on phone bills. However, I live in rural (Bush) Alaska where the internet is nowhere as good as in urban areas such as Anchorage, or down in the "lower 48". Based on this and Magic Jacks ...