I ordered the Dell Venue Pro on 8/8. On 8/10 I received a call from Joann at Dell asking me to call her back regarding some options that she needed to clarify on my phone. That evening, the phone arrived and I called the # Joann left. I told the thick-accented Indian CSR that received a message to ...
Could not order toner. Could not use my account as it was inactive. Could not reactivate or set up another new account, Was on hold and transferred many times in 1 hour! I hate calling dell for orders!! ...
I was sold a year service plan after their Stopzilla product failed to resolve a virus, and was sold their 1 year service plan using a hard sell salesperson who misled me. After days of trying to resolve the problem, tecnicians disabled my graphics card and it no longer works. They could not fix ...
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My recently purchased MJ cannot download my contact list and call list. It also stopped enabling me to add new contacts. I spent several late nite hours with the chat operators. I was refereed to 3 or 4 "10%ers", but no solution was found. Is there anyone at MJ that might understand, or ...
I ordered a laptop and a streak mobile online in DELL website. The order was placed and I got the acknowledgement to that effect. Even after placing the order I did not get any confirmation. So I called them up to inquire the status and they said that it did not go through because it was a mistake ...