I have faxed this several times to Todd, EVP - Personal Systems at HP headquarters with not even an acknowledgment. I am hoping you can help in what I call the Hewlett-Packard debacle. I have a 9 page set of notes plus as many attachments documenting what follows but I will summarize as best I can. ...
I purchased an HP laptop on August 1. I purchased the 3-year damage plan which I was told would begin and end on the date of purchase (August 1 to August 1). I also purchased a laptop and warranty on the same date for my mother. Around June 20 I called HP to report that my laptop would not boot and ...
I had a HP notebook purchased for me as a gift a hair over 6 months ago. Approximately 2-3 weeks ago my screen appeared to have an internal crack in the LCD screen which was verified by 2 customer representatives over the phone by troubleshooting. The first technician I talked to assured me that ...
I just bought majic jack its all right not the best i need better internet, cant do any thing on computer and phone at the same time. I have to dial persons area code before placing a call... ...
Unable to fill new prescriptions. Last time took almost three months of my Dr calling in the same prescription to be refilled. Once again, two prescriptions were called in. The refill one was shipped but they claim to never have received the new prescription. Three weeks later my Dr has once AGAIN ...
My touchsmart desktop, vista, crashed. After several days on the phone with tech support I was told I had to take it back to factory defaults. I lost 5 years of pictures. The computer is over 2 years old. Last year I purchased and extended warranty. I was told last week that I had no warranty. I ...