Usacomplaints.com » Computers & Services » Complaint / Review: Kodak ESP-9 Printers - False Out-Of-Ink Message. #757051

Complaint / Review
Kodak ESP-9 Printers
False Out-Of-Ink Message

I've a Kodak ESP-9. I've bought 8 color cartridges within the last 4 weeks so that as many black tubes. This is actually the only printer I've and was eager to contain it work, clearly. I've had the printer changed twice. After viewing advertisements for that Kodak ESP-9 printer in July. I examined the printer expenses and bought one from your own Television commercial. I applied it just three times at-one week of possessing it the printer stated it had been out-of color printer. Despite the fact that there is dark tattoo quit and it'd published good the final moment I applied it, the printer secured itself in standby mode. I came across this really dubious and required aside the printer cartidge to locate all the sponges moist with printer (enough to spot my hands). I approached Kodak where I was directed to buy a brand new color tube, well, the printer was not pleased and that I also needed to buy a dark cartridge as well. I also examined into refilling the tubes and discovered they're electronically handicapped to avoid potential use. After adding new tubes I disabled all-color printing through control cell/printing choices (Jan). March 3rd 2010 I needed to produce two pictures and went in my own configurations to permit color printing. Despite the fact that the brand new color tube had never been utilized the visual suggests that 1/4 of the colour printer is gone that will be the precise quantity of black ink eliminated. After I published both pictures it decreased much more and when again I've stopped color printing. It's my estimation these models are designed to record fake printer amounts towards the customer to guarantee the purchase of Printer cartridges. The truth that they promote how they'll help you save cash is just a fake claim. After calling Kodak via telephone and e-mail I really could discover no aid on the best way to reactivate a handicapped capsule if it had been filled or however had tattoo left. Many telephone calls to customer support explained it occurs once the printer is left on when not being used whilst the ink dries out; I don't ACTUALLY keep the printer on. She explained to get the printing head and place it back in. Nothing customer support informs me did to create my tubes last. It's terrible after I need to substitute the colour tube in one single week and also have just published 5 sheets of Googe Maps! Positively terrible! It's easy to understand the printer is not checking printer amounts at-all or perhaps a refilled cartridge works just like a brand new one. After researching all literature offered at the full time of purchase no-where does Kodak advise its customer of the misleading technique.


Offender: Kodak ESP-9 Printers

Country: USA   State: California

Category: Computers & Services

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