The Mobile Answer owes me $50 from the telephone I delivered for them however the supervisor improperly returned as money in the place of credit. I had been informed from the new supervisor this was an error but the check could be shipped in my experience inside a couple weeks. It had been currently been more than 8 weeks and that I still haven't gotten a check. Worse, after I attempted to discover concerning the standing of my reimbursement, I had been handled rudely, provided no info, and hungup on. Below is just a content of a contact I delivered to the organization:
I'm writing-you to obtain which you instantly return the cash which you owe me. I've outlined the required info below for the research. I've obtained terrible customer support from your own organization. Nowadays your telephone consultant hung-up on me deliberately after being reluctant to reply an easy issue. I'm still owed $49.99 which should have now been returned to my Credit card-but was alternatively was prepared like a money reimbursement (ACTC). I introduced this issue up having a supervisor at my nearby Cellular Answer kiosk and he explained he'd contact your sales division to obtain the cash returned to my Credit. It has not occurred. I've waited the 6-8 months mentioned inside your reimbursement plan and also have nevertheless not received payment. The truth that no body at your customer support centre is actually able or prepared to examine this with me is extremely troubling. I've tried calling Gabbie many times but she never replies her telephone and her mail is complete. I y I don't get a answer this mail within 5 times declaring after I may obtain my reimbursement, I'll need to resort to more severe steps.
0 comments