Usacomplaints.com » Computers & Services » Complaint / Review: Advanceware Solutions - Poor Customer support. #670811

Complaint / Review
Advanceware Solutions
Poor Customer support

We purchased the AdvancePro software to integrate our inventory with Quickbooks and scanner capability. This was back in September it is now the end of December and I have been unable to get on the webinar for training and when we requested a one on one they have failed to respond. We are having issues with the scanners and the Rep that sold me the software phone numbers are no longer valid. I have a ticket into Customer support, but haven't heard a peep. When I call the main line and dial ext. 3 for admin, the VM is full and no way to leave a message. It has been a terrible experience.


Offender: Advanceware Solutions

Country: USA

Category: Computers & Services

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