On July 31 I purchased a desktop pc from Secret Micro through Ebay. I paid $559.00 and $49.00 delivery, soon after I gained the market. Using the pc, I obtained a-3 year Warrantee, because they provide on the web site. Your day after I fixed up the pc, it kept freezing up. After I attempted to refill my Windows XP-Pro the pc stated it-no longer acknowledged the Drive. I named Magic Micro and also the tech-support had me open the pc to check on for free cables. The pc still froze again and didn't identify the Drive. Following the next phone to tech-support, a technology named NIK explained to consider the pc to some nearby pc repair, instead of deliver it back again to Kansas plus they might pay me for that price to truly have the pc examined and fixed. The neighborhood pc fix unearthed that the Drive was poor. Magic Micro delivered me a brand new Drive, at no cost, so long as I delivered back the poor one, that we did. The sum total price to correct the pc was $54.50. $35.00 for that analytical and $19.50 to set up the brand new Drive. I delivered Secret Micro-A notice by email on 8/22, plus a backup of the bill in the nearby pc repair, when I was directed to complete by NIK. Up to 10/20 I'd noticed nothing from Magic Micro. After I named them on 10/20, I had been informed that I ought to have delivered the pc back again to Kansas as well as their plan doesn't include reimbursing repairs. Therefore today I paid top dollar to get a pc that did not function so when I adopted their directions to solve the issue, I wound up spending the statement.
On 10/22 I submitted a using the Cleveland, OH Better Business Office. Magic Micro has selected to dismiss their demands to resolve this issue.
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