Usacomplaints.com » Computers & Services » Complaint / Review: Ascendtech - Rip off. #481867

Complaint / Review
Ascendtech
Rip off

Issue 1: $939.61 purchase involved additional $49.99 charge for 'immediate' construction to get Seller’s pc faster. Nevertheless because of harm, Vendor never effectively achieved purchase.

Issue 2: Pc came broken, bent and wouldn't perform.

Issue 3: Keyboard was delivered unwrapped with switch-out toes (bottom) available and wire unprotected. As a result of this bad presentation by Vendor, the keyboard wouldn't illuminate, one-foot was damaged / lacking, and also the end was poorly damaged (pictures available).

Issue 4: Vendor stuffed shipping-container with garbage (pictures available) and described this as "I've never noticed one deliver like this before. I understand we've a brand new guy in delivery. But that's going too much."

Issue 5: Vendor sent four-times declaring they'd approached advantages on 4/9 to get the broken computer. Nevertheless, advantages states the Vendor named 4/13 at4:00 PM with get to check out within twenty four hours, which it ultimately was. Following #: 1Z T45 1T1 42 5976 7120

UPDATE: advantages has decided that pc was certainly broken in-transit — incorrectly for me whilst the harm to the pc (not keyboard) seemed to have now been brought on by the Vendor before delivery.

Advantages created this choice on 4/15.

Advantages delivered computer to AscendTech on 4/16, authorized by BYKOV.

Issue 6: Vendor sent six-times they might return buy: 4/10 at 3:00 PM and 4/14 at 5:35 PM and 4/15 at 11:36 AM and 4/16 at 11:21 AM and 4/16 at 12:07 AM and 4/18 at 12:04 PM and by telephone on 4/22.

Issue 7: Vendor sent 4/14 "it will all be behind us within the next evening or two" subsequent advantages get. Today 4/24, five times following a advantages get, I still don't possess the Vendoris guaranteed reimbursement, to purchase elsewhere.

Issue 8: Vendor sent altered reimbursement present on 4/16 at 12:07 AM for $889.62 (less the $49.99 ‘urgent’ charge). I decided to this crazy sum simply to finish this experience. Subsequently five hours later, Vendor DECREASED present to 1.69 (less 7.92).

Vendor has repeatedly lied. I've no religion within their organization, support, items, or follow-through.

Copies of emails and pictures of harm can be found upon request.

I'd like, and deserve, a complete refund.


Offender: Ascendtech

Country: USA
Site:

Category: Computers & Services

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