They have the audacity to put down that I have a past due account with them. Not only have I NEVER had an account, they REFUSED to send me a copy of a SIGNED contract. (This is aparantly for cellular service?) I have a TracFone, and I have only ever had prepaids. The one I had before TracFone was ...
I moved 1 1/2 miles from my previous address, Verizon would not let me keep the same number. So I asked for the same service with a new number. Simple enough? No way, could they handle that. I have received notices in the mail to call them at least 4 different times in the last week and a half, ...
Ripoff alert! I've received a charge for a collect call from Mexico on my July Verizon Bill. The charge was made by West Star Telecom. They have a customer service center in Mexico that handles all their billing disputes. I called West Star Telcom's customer service at 866-444-9942 and spoke to a ...
First of all, Verizon dsl Tech support is Useless. They are rude, and treat their customers like we are stupid. I was recently overcharged by Verizon DSL, which caused my bank account to overdraft. When I called them and spoke to management, she went over the calls where I was told I would recieve ...
I am sending in my own complaint regarding Verizon Wireless and their sales and customer service screw ups. Let me tell you my story and hopefully someone can give me an idea of what to do. On November 10 I went into the Sioux Falls Verizon store along 41st street and decided to obtain cellular ...
Verizon DSL is not fast at all and it caused my internet to completely shut down. The technicians were no help and they do not send anyone out to your home to help. One of the techs were sarcastic and was treating me like I was suppose to know all this computer jargon and it was like it was my ...