I moved in with a roomate and I signed up for SBC Yahoo DSL service. I agreed to a $29.95 monthly service fee, which has been incorrect on my bill every month. The sales person also failed to notify me that my phone bill would have a ridiculous amount of taxes. I asked the agent if I could transfer ...
In May I called to sign up for unlimited long distance on SBC's All Distance Plan. At that time, the CSR solicitated me for DSL service. I had three conditions to signing up, as I was not really in the market for broadband internet at the time. 1) $24.95/mo 2) no setup fees and no router charge, 3) ...
I changed account numbers with my bank. I was previously on the automatic bill pay for most of my bills including SBC Ameritech. I notified all of my creditors, including SBC Ameritech of the account number change. SBC Ameritech would not change my old information so that it reflected my new ...
I have spent a approximately 4 hours from November trying to get my phone order accurate. They continue to charge me for every phone call I make. I have asked for a revised bill with no results, I have asked to talk with the Supervisor, they promised he would call back in 5 minutes - that has been ...
SBC DSL Internet is a TOTAL RIPOFF. It seems they have a hidden department that monitors what you do while on their service. If they dont like where you go or what you say, they will DISCONNECT your service without any kind of contact or notice. Now this isnt due to you doint anything ILLEGAL or ...
I have had a problem with SBC Ameritech's billing 3 out of 4 months of service. My first problem was that I went to pay my first bill through automated phone system and it didn't accept my (valid) credit card number. So I went to use another. They processed that one immediately. Then they later ...