I have to spend hours after hours researching my nextel bill every month, they change plans without notice, add fees for services that I did not order and when I call to add or deduct phones they change plans on other phones. I have 8 phones for my company and every time I call for assistance on 1 ...
Not only ripping off, Nextel customer service??? Nextel "up-grade" my main phone from $49.99/mo to the add on for the share plan $15/mo and activated the secondary phone to be the primary one with the parent share plan $69.99/mo. They billed me $35 for the 1st phone "upgraded" ...
I switched from Cingular to Nextel in April so my company could have Direct Connect. I tried to buy the phones outright for the $500.00 list price (to avoid the contracts), but they wouldn't let me. They told me to get the service at all, there would have to be a 2 year contract. I was happy with ...
I purchased a Nextel phone from the Nextel store at "The Block" in Orange, CA (Aug) At the time of purchase, I explained I need the phone to have a Hawaii phone number, because we would be using it there. I was told by the rep - "No Problem". I gave the rep my credit card, and ...
Nextel I have been a customer of Nextel since I cancelled my Bell Atlantic phone in 1998. And I am a delivery driver for a large company, and I have delivered to your building in Reston for years. I have nothing but trouble, and it seems to get worse than better, why? I have spent thousands of ...
I switched to Nextel because my husband had been talked into their plan for business purposes. I too am self-employed, and my cell phone is my business phone. Nextel has provided: Poor coverage. (Much worse then Verizon and Cingular whom I had plans with during pervious jobs) Random phone setting ...