I noticed while paying double payments for a couple of years that my balance was not dropping that much. I phoned bestbuy customer support, for them to tell me that I had signed up for a protection plan and they had been billing me monthly since March. I told them that I did not sign up for ...
On three different occasions, an employee with HSBC has negotiated a rate reduction on my line of credit; on all three occasions, the rate has never been reduced even though I have made my payment as requested. After being late on my payment, I began getting calls from HSBC. I explained that my ...
I have two mortgages, one with CountryWide, the other with HSBC. I do all my bill pay on line; Well a few weeks ago I accidently made my large payment to HSBC which in fact should have gone to CountryWide. I contacted both parties and HSBC agreed to refund the payment and without informing me; ...
2 complaints: 1) I sent $500.00 to someone in New York using my HSBC credit card and Western Union. When I received my statement from HSBC, I was hit by a "Cash Fee" of $27.00 or 5.4% of the amount sent. When I complained about it, I was told that "transfers are considered to be cash ...
This account was open in December with an APR of 21.99%, January increased to 22.24%, March rate not disclosed, April increased to 22.74%, June percentage rate not disclosed, July increased 22.99%, August increased to 23.24%, September increased to 23.49%, October increased to 24.24%, December ...
I had multiple problems with my credit card with this bank. They did resolve one that occured with a payment that was 8 hours too EARLY, even though I had paid them already for the month. I had to file a complaint with the BBB before it was resolved. I spent 3 weeks working with their customer ...