I reduced my WAMU charge card in 8/08. Three months afterwards, I recv'd a statement within the email for $28 - stating fund costs. I eventually discovered the government services telephone number. And named and got Ana about the telephone. She was excellent, enjoyable, supportive as to the the ...
I recieved my credit card statement from Wamu.in a very small box there was a sentence stating my interest rate was going up from 14.99% to 23.99%, yet I have not been late, missed a payment or gone over my credit limit. When I called they told me I fit a "profile". Funny thing, I'm a 700 ...
When I received my July 08 statement; I noticed that the APR went from 12.49 to 21.99%, I never received a letter in the mail regarding this. I looked back and this was done in March 08. I sent an email through the website asking why this was done and received an email back from a rep not giving me ...
Washington Mutual raised our interest rates from about 16%to about 26% even though we'd been good customers since they were Providian cards, never missing a payment and always paying more than the minimum; but when I emailed and asked why, they said it was a perceived "risk" factor. That ...
I have had a Washington Mutual master-card for about 8 yrs. I have repeat-edly requested my account be reviewed to lower my interest rate (presently @ 31.99%). I received an offer from "wamu" @ 12.99% 'PREAPPROVED'rate and a transfer bal. Of 0%. I spoke to the customer service rep and she ...
It is time to do something about credit card lenders such as WAMU who practice deception in their credit lending practices! I have been a customer with WAMU since 6 with a perfect payment history. To my surprise, when I opened my latest statement my interest rate jumped from 5.99% to 16.34% to now ...