A merchant errornously processed a transaction againset my account 3 times. Upon notifying the bank (who did nothing) and the merchant who took it upon themselves to create a 3-way call between the bank, myself and the merchants customer service person, we resolved the issue up to the point of ...
I opened my statement this morning and noticed Wachovia had charged me a $2 service charge. I have free checking so I called to speak to the representative and was told that I was charged because I called more than twice in a statement cycle. I could not believe this! I was charged to speak to a ...
Well, I am quite upset, Wachovia bank charged me for $70 in overdraft fees and my account was still in the positive even after the fees. How is it possible to be "overdrawn" and have money left in your account after they charge you for overdraft fees? I keep pretty good track of my ...
In middle January of this year, I walk into my local Wachovia branch to carry out some financial transactions and I was informed that my accounts were slated to be closed and that they (Wachovia) had apparently sent me a letter in the mail in December informing me about the same issue. So I am ...
In 1999 my husband and I were looking for a way to invest a lottery winning. Wachovia (First Union at the time) was more than happy to help us plan out our lives. We received so much support in investment strategies and oppurtunities for our future. We were advised to invest all of the money with ...
I had an account with them [First Union Corporation]. There was an authorized charge on my account for something like $40. The unauthorized charge caused and overdraft. I questioned the charge, they refunded the unauthorized amount but refused to remove the overdraft fees... Which ended up being ...