Site: visitdirectair.com
Found 21 reviews / complaints
Page 2

Direct Air
XTRA Airways Direct Air took my money, could not provide the service I paid for and refused a refund and/or credit

Traveling & Tourism Dale359 0

My wife and I paid $318.00 for advance air line ticket vouchers to Florida to be used on a future date. These vouchers were advertised via email to me as " Friends and Family Plan" and could be used by anyone, anywhere within one year from date of purchase. We tried on 16 seperate ...

Direct Air
Family Ties Scam

Traveling & Tourism Marylou17 0

In October I bought 4 DirectAir Family Ties vouchers hoping to use them for Christmas to fly my family from Rockford to Punta Gorda to visit my parents. I tried and tried and many times more to phone them with questions, but I could never get through. So I decided to trust them and buy the tickets, ...

Direct Air
Direct Air of Myrtle Beach Flight cancellation, replacement flight never happend, no refund

Traveling & Tourism Wanda306 0

Flight of 13 Jan 12 to Punta Gorda, FL out of Kalamazoo abruptly cancelled 2 hours prior to departure due to weather. We were told entire flight would be rescheduled in 23-48 hours, new plane & crew to be assigned. We were to call in later in the day for revised flight confirmation. This would ...

Direct Air
Unprofessional delays

Traveling & Tourism Anonymous 124821 0

Direct Air's slogan is "When Time Matters, Fly Direct." Well, time did matter, and they failed miserably. There is no online check in, so all passengers must check in at the counter. We were left standing in line for over a half hour waiting to check in at Punta Gorda, FL, due to manifest ...

Direct Air
Vacation cancellation after 7 months of booking

Traveling & Tourism Faizul 0

Booked flight from Buffalo to SAN JUAN, PUERTO RICO in April for my family of 6. The flight was scheduled in March. Direct Air notified on December 20 of vacation cancellation, without any alternatives provided for another destination. Only offered refund in 14 business days. We are extremely ...

Direct Air
Cancelled flight to Puerto Rico

Traveling & Tourism April422 0

This company is a big SCAM. I booked flights for 12 people in May for our trip in December and 4 weeks prior to our leaving they called and cancelled our flight. I was told 2 conflicting reasons, 1 was that they did not get enough support for this route and the 2nd was they didn't have clearance at ...

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