In June of this year, I placed an order for a "free" instruction tape to be sent to my male friend; with the charges of shipping and handeling $6.95 to be charged to my debit card. I did not know he had ordered the tape himself and was waiting for it to arrive.in July, he received his, ...
I ordered "free" lesson. 1 week later my debit card was charged for shipping. 3 weeks after that, my debit card was charged $69.95!!! I have never received the software. I called many times but would always receive recording saying the operators were too busy to take my call. I also ...
Ordered video professor on line 2/4 video ordered windows XP. Price $6.95 money taken from account 09 feb $6.95 01 mar $69.95 08 mar $6.95 Recieved first video THE INTERNET on 3/12/04 called told them they sent wrong video received windows XP video 3/17/04. Mar 22 got bank statement in mail saw ...
My husband wanted to check out the video professor offer for a trail of one of their programs. The web site said it didn't recognize, or the card number he used was invalid. So we thought it didn't go through. Well about 4 weeks latter the package showed up. I followed the instructions on the ...
Video Professor's refund/return policy is unnecessarily cumbersome and they have set it up so it is easy for them to deny that merchandise was returned. I was told, over the phone, that if a CD is returned to them, without Video Professor Customer Service "approving" the return and ...
I gave them credit card information for 6.95 shipping for FREE lessons. I have not received the lessons yet and was just blind-sided with a 69.95 charge to my credit card. I wish I would have checked your site before I ever bothered. ...