I ordered the video professor product and found out when I received it, it would not work on an apple computer. They charged my credit card at once and when I asked about the refund they said it would take 10 weeks. It has been 12 weeks and still no refund. Why doesn't law enforcement do something? ...
The good news is I got my money back... The bad news is it took 8 phone calls and 2 conference calls with my bank which ended up delaying my credit an additional 6 weeks for fear of Video Professor charging back the refund before the legal 90-day period for mediation/resolve ended. The final result ...
I ordered Video Professor online. I was charged 189.95 two days AFTER I returned the product via UPS 2nd day air. I called the company and was told there that I would not receive a refund until 21 business days had passed. I called after 21 days and was told that their system missed my refund. ...
I originally ordered Video professor to learn QuickBooks using their free CD offer. I kept the CD's and paid the full price but now they have sent me another set of CD's which I did not authorize. I sent them back but they still took money out of my account after I sent them a software request to ...
I requested Ebay CD's to preview from Video Professor which I received. I was told I had 10 days to decide to keep the program. They figure 10 regular days (not business days) from the time I received them. The 10th day counting the day I received in the mail was a Sunday. I called first thing in ...
I signed up, bought the video professor learn Excel paid in full. Then they sent me advance Excel I did not want it sent it back immediate and then called, upon calling I was told I was supposed to call someone to let them know I was sending it back. I did not see this information. However they ...