I have had Verizon (or what ever their latest name change is) three times, yes three times. Each time has been a nightmare, here is my story. 1.1997: ISDN made its appearance into the world. Of course, we wanted to move beyond dial-up and so I got the ISDN modem.installed it and it worked right and ...
So, Verizon's still in business? They caused an uproar in Salem, MA with deplorable DSL service and constantly dropping connections. I've been fighting constantly with their "technical support" trying to get them to acknowledge that their system was screwed up. Since the customer ...
Verizon customer service passed me around for one hour and forty-five minutes and still would not cancel my dsl service. I was given 4 different phone numbers and was transferred to a different person 9 times. One representative hung up as soon as I asked for a cancellation of service. I ended up ...
Verizon Fios CSR Angela misleads consumer into believing they will have a prorated phone service and 1 month free of FIOS TV and Internet service from the bundled service only to find out otherwise not true and have to spend hours trying to resolve problem with the billing department only to ...
On 6/13 a telephone pole rotted and fell on our garage roof. It put several holes in our roof then fell to the ground and snapped the wires in half and were stretched out across the road. We contacted Verizon as soon as we noticed what happened. They sent a service man out and he said he was the ...
I live in a small pocket of Verizon surrounded by miles and miles of Pacific Bell/AT&T customers. This is a "funny" joke pulled on my city of 60,000 people by the idiots on the California Public Utilities Commission. In December 06, I signed up for Verizon DSL. The first time it was ...