Did my periodic review of my Verizon bill charges and found ESBI third party charging me for voice mail messaging which I never requested since December - so to date I have been charged $97.02. I e-mailed Verizon since this charge appears on their bill and am awaiting their response. How in the ...
Since 06/10/08 I have wasted 1395 min on the telephone with FIOS representatives trying to resolve a simple billing issue. Every time that I called I was told something similar but different like pieces of a puzzle. Day's weeks and months passed the same problem was fixed again and again often ...
Well it all started when I tried to move. Called for my transfer of services as was told that I could not get my DSL connected at my New house until August 8th. I said that was fine but I needed to make sure that I had my DSL on at my old house until Aug. 1st. I was told that was fine. I went to my ...
12/4/07 - I called Verizon to make a payment because I knew I was several months behind. She explained that the amount due was divided into 2 sections. One section was for long distance service ($166), the other section covered the internet and phone service ($147). I asked what amount would I have ...
My phone went out around August 1. Verizon finally appeared to try to repair it last Wed., 8/6. They said the circuit was bad somewhere outside the house and someone else would need to do that work. A second repairman arrived Sat., 8/9 and worked on outside lines. My phone was left as dead, but the ...
I am trying to find someone responsible to answer my questions, but Have been unsuccessful. Instead, I have long wait times with no Human response. Three e-mails have gone unanswered. In the interim, I have filed two complaints with the Pennsylvania Public Utilities Commission regarding my ...