This was my 1st and last time using Turbo tax! After using my card they closed it for "security reasons" after sending in my documentation they are still saying its not enough. I ask for someone to talk to they told me to write a letter! Really! This has been going on since February. This ...
I have filed my taxes with Turbo Tax for years with no complaints in the past. This year, I put my refund on the Turbotax card they talk so highly of. When I received our card and called to activate it I was told to call back after my money was deposited to receive a pin number. I received an email ...
They advertise no charge if not satisfied with results of calculations. They made a $3700.00 mistake. They refuse to refund my charge of $69.99. They refused to resolve the mistake they made do to faulty program. There incomipitant service personel are not trained to do anything more than read a ...
Here is copy of my chat with Turbotax regarding no notification. They decided to upgrade servers during tax season... Totally poor customer support Please wait while we find an agent to assist you... You have been connected to 14_Sara S. 14_Sara S: Hi Sherry, thank you for your patience. Im here to ...
I filed my 2011 taxes thru Turbo Tax. I submitted my return on 2/14. I received an email from TurboTax stating that my return was rejected by the IRS. After calling Turbo Tax I was advised that I had to correct some errors on my return. When I logged onto TurboTax to do this, there was no record of ...
I filed with turbo tax on 02/06 and chose to get my refund on a turbo tax card. I was told i would receive my card on the 16th. It still has not came and it's the 24th. The irs deposited my refund on the 21st. I called turbo tax & was told the card had a 'security breach' and that I'd have to ...