A man named Junior Robles speaking Spanish and saying he works for Time Warner and possessing all my private information about my Time Warner account indicated that I should buy a Green DotMoney Card for $240. Oo, give the number to him so he can provide a discount for the year for my account. The ...
Time Warner Cable has increased my promotional rates 2 times in 6 months for a total of $10 a month. Not a huge sum of money but it's the principal. Based off other reports they do this frequently. I have to imagine they are taking advantage of a limited market in Maine where they are the only land ...
The support is terrible and also the prices are EXPENSIVE Usually payment issues and customer support does not actually comprehend the statement or might they repair it although they guarantee too. Customer support is rude and virtually worthless. FAR TOO EXPENSIVE, simply get satellite. They ...
Tech support (level 3) has been reduced to ten minutes per call for a customer with high speed internet and wireless home networking problems. Also the agents are now going to be trying to sell more product to the customer on top of the reduced amount of help they are providing for broken, faulty, ...
I received a promotional offer from Time Warner Cable to switch all of my services from AT&T and by doing so would receive promotional pricing for a year and a $200 gift card. I initiated my services in February. Since then, I have checked on the status of my gift card at their "Switch to ...
Time Warner failed to show up for an arrange appointment for repair of cable jack and did not even call. There is a broken TWC cable jack in bedroom that was originally installed by them. I was told that it would be repaired for free by a technician who was sent to repair my non-working phone line. ...