Prior to seeing all the adverse reports about this company, I made a purchase that was expected within 2 weeks. The order did not arrive and I emailed the company 6 times using their online customercare addresses: feedback, info, customer service and they was no response to any of my emails. I also ...
Ordered $300 product in September credit card charged, told item was on back order for a few weeks. Had to ask for an update a month later, 10 days later they responded saying it would be one more week. Have not heard anything since despite multiple emails and phone calls asking for status update ...
I ordered two products from this company on August 2nd. It is now October 1st and I have not received my order. I first tried to contact with an email on August 25th, and received no reply. I then tried calling starting the end of August and they never answered their phone or returned my messaged. ...
I ordered a halloween costume online for my cat, and thought this website was so cute. A month went by after I placed my order, and they had run my credit card, and still no costume. I emailed a couple times and have not received a response. I still don't know if it's going to show up. ...
This retailer is horrible! I ordered tee shirts for my Sphinx cat and was so excited about my purchase. When I didn't recieve the items after two weeks (considering it was being shipped from Chicago to Michigan), I attempted to contact the retailer. I left several messages, since they do not answer ...