I ordered an item for my husband for Father's Day on June 14 from Thepaws.com. The item cost $149.00 and I paid for it with my debit mastercard. Thepaws.com took the full amount out of my checking account within 24 hours and never sent the item. I have called and e-mailed them numerous times and ...
I placed an order with this company 2 days ago. Had I not needed to call them with a question, it would not have become apparent that something was fishy about this company until days later. When I tried to reach them, I got an answering machine. No one was ever there to pick up. Over the last 48 ...
Customer Service at The Paws is non-existant I ordered a product and paid for it well over a month ago and it was never sent out. I sent many emails, customer service requests and left many phone messages but none were ever acknowledged. Evidently, they have done this to many other people (see ...
Below is a summary and emails to ThePaws.com; as of 05/11 we have still received no correspondence about our orders, one of which we still have not received. We have placed 2 orders dating back to 4/9. We were under the impression that it would take 5-7 business days to receive our orders. We ...
I recieved an email from The paws inviting me to shop their online pet store. I went to the site and purchased some items on 1/19. My items were supposed to have been shipped the 21st. Not only have I not recieved the items I paid for, they don't answer their phone, they don't answer emails and ...