The IRS says they have deposited the money. When you contact SSBT they say contact Taxact/Taxbrain. When you contact the tax service they say contact the bank, which is SSBT/Metabank/PETZ. What they stated is exactly what has happened to me. The sad part is I have used this tax service for 6 years, ...
A friend of mine called me and told me there was a issue with tax returns filled on taxbrain using SBT for funds transfer. I went on the internet and found out that refunds were sent to Republic Bank in Kentucky instead of SBT. I called Republic Bank in Kentucky and they told me my refund had been ...
I filed my taxes using Taxbrain's software (first time in the 6 yrs I've been filing myself-normanlly use Turbotax). I thought to myself this is a reputable company, Ive seen them around for years, so this should be safe and secure. I filed my return, signed a consent form and agreed to have my ...
I filed my 2009 income taxes online with Tax Brain. I filed on 01-16. The IRS excepted on 01-17. I was informed by the IRS that my refund would go direct deposit on 01-29. On 01-29 the IRS rep that I spoke to confirmed that my direct deposit had been sent. I then spoke with Santa Barbara Bank & ...
I filed my taxes with taxbrain on Jan 16th. Every year like I always do I opted for the direct deposit option. Some how taxbrain transmitted the wrong routing number to the irs as a result they went to another bank. They are suppose to go to Metabank and then Metabank direct deposits them into your ...
I filed my taxes online using taxbrain.com on 01/14 choosing to have my fees taken out of my refund with the understanding a temporary bank account would be created at Santa Barbara Bank and Trust/Metabank. My refund would be deposited into this account, the fees taken out, and the remainder ...