So, after almost 2 months of being unable to text my daughter on our Sprint plan, the time I spent with on-line technicians guiding me through failed fixes, and the 50 miles I drove to and from the Sprint Center, will not be compensated because: "Sprint does not guarantee service." Yes, ...
Since the beginning of March, I have not been able to hold a conversation on my mobile phone. The calls are dropped or unable to be placed at all. I have contacted Sprint dozens of times and they are unwilling to let me out of my contract to pursue a carrier that can provide me with the service ...
Richard V. Of the Waco, Texas Sprint store lied to me about my refund of equipment I payed cash money for item and it was returned after only 4 days, they took my money and failed to return my cash that I paid them for the equipment they kept my deposit and said that covered the 4 days of use but ...
Sprint decided to upgrade their towers in the my area (west of Chicago) and my service went downhill. I can't make phone calls becuase I can only hold a signal for 30 seconds of less. A when I do get through I only hear every 3 word. Text messages are not making it their destination. I have to ...
I have been with Sprint for 15months and my service has never worked in myh ome. I am disabled and mostly homebound so a phone that doesn't work in my home is crazy. And that is what I have gotten in dealing with their customer service rep up to management. My calls have been over the past 15 ...
At the beginning of this month I received my billing statement and noted a MAJOR discrepancy. This statement indicates a 35 minute 3 second phone call, which I made, is being billed as 6 HOURS. For 3 continuous days I attempted to get assistance via customer service, which I can only get to by ...