LCD TV had defective light engine, sony extended the warranty on this model of TV's for this defect, when contacting sony they refused to offer any assistance for the repair claiming there was nothing they can do. Was escalated to multiple managers who each were more interested in backing each ...
I Have a sony tv model kdl 40s4100 for only 3 years 3/2 to Present and does not work when i tun on the tv the green power light turn on but no pic or sound. I called sony tech to try to fixe the problem I was told to call a service man he gave me a number to a sony service center and was that. And ...
The phone is fine and practical but HEED the following before considering buying any Sony mobile phone product. We took our phone on holiday and it worked fine throughout our stay in Croatia. The phone travelled inside the suitcase and when it was powered up on our return to the UK, the screen had ...
I went on the SONY Store website and ordered a SONY EC series laptop computer. The SONY website showed the finsh on the EC to be flat black or very dark flat charcoal. However, when I received the unit, I found that what they had sent me was not what they had displayed on their website. The ...
This is my second complaint with Sony regarding a defective television set. I purchased a television in July and in November I was no longer to view my television, 2 months after the warranty expired. After several attempts and phone calls, etc Sony agreed to send me a replacement of lesser value ...
I ordered a replacement lamp for our tv through Sony's website in late August whereupon receipt I learned I had ordered the wrong part. After speaking with Sony customer service, I was advised to return the part, which I did through UPS in early September. I also purchased the proper part over the ...