I have a Sony Vaio computer that had a power problem consistent with a recall they published online. After speaking with numerous Sony reps and going through their troubleshooting steps, we confirmed the failure and could not fix it. We also confirmed that it fell within their recall. I was then ...
I have a $3000 Sony LCD TV that has just faded out for the forth time in 3 years. The part that goes out cost about $900 and has been replaced two times. Lucky I paid for extended service but now it has run out. This TV has not run one full year without service. It is junk and the repair man loves ...
I bought a phone from Sony that died a few months later. After I called customer service to get it replaced under warranty, the sent me a downgraded phone! When I called them back, they said they didn’t have my phone in stock, so they had the right to give me another model. Shouldn’t they have ...
On May 15 I purchased the SONY battery NP-FH70 for my SONY camcorder.in the package of the SONY battery it is clearly advertised that the duration of the battery is 6.5 hours, however, the real lasting time of the battery (fully charged) in my SONY camcorder is 275 minutes (in standby mode). I ...
Sony has refused, so far, to fix an optical block problem on a KDFE50A10 (Grand Wega) Rear Projection LCD television. We paid approximately $2,500 for this television. Sony now says it is out of warranty and we will have to pay the $1,000 plus repair bill ourselves. The television lasted slightly ...
I have a Sony Vaio computer that had a power problem consistent with a recall they published online. After speaking with numerous Sony reps and going through their troubleshooting steps, we confirmed the failure and could not fix it. We also confirmed that it fell within their recall. I was then ...