I purchased a Kenmore air conditioner system from Sears which is under warranty until 2013. The outside unit went out yesterday. I attempted to schedule an appointment and was told it would be 7 days for a repair man to come fix the unit. I was told there no exceptions to speed up the process. They ...
My husband and I had a truly miserable experience with Sears as well. Their prices for our new A/C system were steep compared to Lowe's and Home Depot out here in IL, but the Sears name and replacement plan prompted us to go with them. We were assured that we would be guaranteed 100% satisfaction. ...
Sears fixed my otr microwave & quit a little break about the glass door. I've been worrying because it occurred, & no body may recognize that I've switched this in!!! ...
Purchased a grill from Sears 2 yrs before (design #415.16220. The underside casting has started to twist. It's bowing out somewhat at the front end end-of the casting. Consequently of the distorted base casting, the vaporizer tents which diffuses the fires no further match inside of the grill. The ...
Sears Holdings advertised a 1080,50” Sony TV. I went to the store in Utica, Michigan and purchased the TV for just under $1,400. I picked up the TV and went back to my office. I looked at the box and found that the TV was labelled as a 720. I returned to the store within 45 minutes and the clerks ...
I bought a cordless screw gun from sears with an extended warrantee contract. It burned out, I returned it to them for a replacement. They gave me a new one. The new one burned out within the 2 year contract. I returned it to Sears and they said they would no replace it again. The service contract ...