After 18 months of ownership the TV failed terminally - Samsung "Customer Care" not interested! I will not be purchasing another Samsung product. If Samsung are serious about quality then they should offer more than the bare minimum in terms of warranty. ...
Poor customer service. Had unit repiared twice w/ground shipping across the country. I had to call customer service so many times I can't count. Unit was never fixed properly and requested a NEW on. The sent a refurbished and I declined it. It took 5 more calls and talking to 3 different ...
We purchased a Samsung television, model LNS3251D serial number AEEE3CQLA14090J in September we took it in for repair, at which time we were told we needed a new panel which cost $739.86. We purchased the television from Sears on January 4 for $877.99. The television is less than 2 years old and is ...
The experience I've had is pretty unbelievable, as I buy a lot of electronics. I bought a Samsung 52 television from 6ave.com 9/21/08. The TV had a problem after 7 days no display or sound totally dead. The Samsung customer service is too bad and hung up the phone on me for couple of times as I ...
My 45 day old Samsung LCD TV broke in early July. Since it was under warranty, Samsung told me to ship it at my expense ($18.39 on 7/11/08) to the service center. The TV came back just as broken as when I sent it. I was advised to send it back a second time at my expense ($18.39 on 7/23/08). The TV ...
On August 22 I purchase a 30" Samsung 305T LCD computer monitor. On September 8 it stopped working. I called Samsung on Sept 9. They said I would receive replacement monitor within 2 weeks, I gave my credit card for shipment to my house, it was to provide return shipping labels, on receipt of ...