We currently have a Rainbow Play System that we purchased still in warranty. We have been working with the warranty division for over 90 days and have received wrong parts, terrible response times, and horrible customer service. I have kept all of the emails between their warranty division that ...
This company did not honor it's lifetime guarentee. We bought a system from rainbow with a lifetime guarentee. We moved and need it put back together. This company is giving us the run around with no one taking any responsibility for their guarentee. They are rude disrespectful and seem to have no ...
On November 7 my spouse and that I bought a play-set for the kids that was their holiday present. It had been to become shipped whenever we shifted into our new house. We're nearly prepared to transfer to our new house then when I named the organization it had been offered and also the new operator ...
We purchased our playset 4 years ago and it looks like complete *. It has mould all over the rubber parts, the wood is rotting and my kids won’t go near it. Rainbow says this is normal wear and that I need to clean it weekly with Simple Green cleaner. Can you believe this crap? I am supposed to go ...