Took order, took money, made shipping label, then didn't ship. Had tracking number, but lost in the system. Interesting way to rip people off. Print label and then pretend it doesn't ship. UPS has record of label shipment, but it never reaches a shipping location. To figure this out took hours on ...
Once again, ProForm has let the consumer down. My brother and I both purchased a couple of their higher end Elliptical machines, and within a month both had broken down. My brother's machine initially just needed replacement parts, but within 6 weeks was a total loss. My frame of my elliptical, ...
We recently purchased a ProForm/Icon Health & Fitness treadmill. Big Mistake! The treadmill arrived with many missing parts. Trying to reach a human being in customer service is extremely difficult. When you do talk with someone, they are clueless and unable to make decisions towards solving ...
I could not be more upset. I ordered a new elliptical machine through sports authority and the brand is a "ProForm" by Icon Health Services HUGE mistake. It came broken, I used it for less than 30 seconds and the part (put together already by the manufacturer) broke! The belt came flying ...