I ordered a part. When I went to pick it up, I discovered that they had ordered the part for the wrong engine for my vehicle. They could not apply a credit to the proper part, so their procedure is to refund and then repurchase the correct part. I did not have my receipt with me at the time I went ...
I went to pep boys to buy four tires because of their special that they have where you get the fourth tire free. I agreed to buy a certain brand of tires and they were supposed to put them on for me. I left to go do some things while they were working on my car. I dropped my car off around 3:30pm. ...
On Saturday, 3/26, my husband took our 2002 Mercury Sable Wagon LS Premium to Pep Boys to have brake work done. When he got there he was told it needed a tune-up. He said to go ahead do the tune-up, an oil change, and the brakes. They finished 3 hours later and the grand total was almst $1000 ...
The weekend before last we took my husbands car to Pep Boys off of I-240 on Walker. It needed the coolant line fixed and a rack and pinion replaced. We wound up paying $1,000 for it. We don't drive the car when we don't have to so it was driven a total of 3 days. During that time it stalled several ...
AVOID AT ALL COSTS: DISREPUTABLE AND CAUSED DAMAGESheer incompetence or active maliciousness? I used to be a loyal Pepboys customer, but this PepBoys will rip you off! A repair that should have cost less than $600 and one day ended up costing me over $1200 and several days of frustration. The ...
I got my July Saab for an examination and tire. After I slipped the vehicle down I had been provided a cost and decided. We also mentioned a probable oil-change. I had been provided a prce of 32.00$ for that oil-change. I named later and informed them to-go forward withthe oil-change. After I ...