I took my jeep Liberty to chech if there was a coolant leak. I paid them to pressure test it. They imfom me that there was no leak. I paid them 194.73 and took my car home. I went on vacation to W. Va. And the car broke down near cumberland, Md. It was towed to billy bender chrysler which was the ...
I went to pepboys for a tire plug, they said it would be 30 minutes. However, every half hour I would ask when it wll be ready they said 15 minutes, this persisted for 2 hours. The manager was very rude when I pointed out he originally said it would only be 30 minutes after 2 hours. What a waste of ...
On June 14 I took my 1999 Honda Accord in for an oil change and tire repair. Went to pick up my car and found that they had stripped the thread in the hole in the oil pan and therefore replaced the original bolt with longer and oversized bolt which will eventually cause the oil pan to leak. At that ...
It was a nightmare from the beginning. 1. The Assistant Manager, Anthony, quoted one price to fix my clutch, then lied and tried to charge me hundreds of dollars more. 2. After the car was supposed to be "fixed", when leaving the service station, I could tell there was a problem with the ...
Pep Boys is a large and widespread company so you would think that their pricing policies would be similar. I learned the hard way that this is not the case. This particular Pep Boys in Hamden, CT charged me a flat rate of 3 hours worth of labor when in actuality my car was finished in 1 hour. ...
I ordered a part. When I went to pick it up, I discovered that they had ordered the part for the wrong engine for my vehicle. They could not apply a credit to the proper part, so their procedure is to refund and then repurchase the correct part. I did not have my receipt with me at the time I went ...