Site: msn.com
Found 32 reviews / complaints
Page 3

Microsoft Network MSN
Double billing, login problems, then collection letters over fee

Several years ago, I purchased a computer from Best Buy. I got the MSN rebate by signing up for internet access for 36 months. (I was going to be paying someone anyway, so why not get something back?) The agreement was for $21.95 per month billed to my credit card. Beginning the third month, MSN ...

Microsoft Online Service
$44.00 unrequested charge, two hours on hold, no answer

I recently received on my banking statement a charge from Microsoft Online Service of $44.00 for something or another. I do not usually use MSN's pay services (other than Xbox Live, which is $5.95 monthly), so I was alarmed as to why my account would be billed, especially if I was being billed for ...

MSN
Tech support cannot help with the company's own product

Why is it that when you call MSN tech support, they cannot help you with their own product? ...

MSN.com
Charged $21.95 two months after canceling free trial

I downloaded MSN's free trial offer, kept it only two or three days and canceled it. I canceled online and also called to make sure I would not get billed for it. I was assured I would not be, but two months later, thinking no more about MSN, there was a deduction of $21.95 on my credit card. When ...

MSN
Billed $21.95 monthly for 18 months on unused free offer

I too have been billed fraudulently by Microsoft Online Billing Service, "bill. Ms.net WA." Sadly, it has been $21.95 for 18 months (395.10). Today I finally spent an hour to speak to a live credit card fraud representative who had the contact number for MSN at her fingertips. It is ...

MSN
Eleven withdrawals totaling $100.50 from MasterCard

I have PayPal for my internet finances, which also has my MasterCard. "Microsoft Online Svcs bill. Ms.net WA" began withdrawing funds from my account on Dec. 26 in the amount of $1.00. Now, in this month's time, MSN has continued to withdraw $9.95 from my account, for a total of 11 ...