I just purchased a cell phone from Metro PCS about 2 months ago. Already the phone isn't working. I've gone to 3 different stores and none will replace it because it's not charging. It must be my fault but the phone was fine until one day it just didn't charge. I called the corporate store and the ...
I had metro for almost 5 years and I never replaced my cell, which I love it. Bad luck..., I lost my cell last Friday 13th and my nightmare started that night! I called Asurion the phone insurance and after 5 years of payment w/o a claim, they wanted to charge me $85!! That’s the price of a new ...
I actually donot enjoy Bad customer support... This Metro store-manager along with a sales worker were really rude in my experience and didn't assist me but cut me off... 2054 SR 436 Winter Park FL 32792 DON'T GO THERE!!! It Is A lengthy tale but lengthy history short I purchased a telephone ...
Today was the FINAL STRAW. I ported my number over from Metro PCS to another company BACK IN AUGUST because their customer care SUCKS, they are not professional and I got FED UP. I was told by one of the representatives I had to pay my phone bill to keep the phone on while the number is ported, and ...
Metro Pcs is taking people to be fools, the other day i subscribed to them, the first month is free and if you have the 'text global', or unlimited text you will only use you text for one or two months after that it is different. For example: when getting the phone i could send unlimited text to ...
Metro PCS has been very inefficient in their customer support. I have been trying to work out the "text talk global" feature on my phone. It worked well for the month of October entirely, but from November 1st to 20th, it hasn't. I called up the customer support and they have tried almost ...