I am sharing my experience below. I am providing this information solely as an investigative resource for potential consumers to use before making a decision as to whether or not to use this service. I typically used the Magic Jack phone a couple of times a day, one call might be short duration. ...
Ordered 2#units magic jack plus, payed for two gold plans, next day told me to cancel order, showed me what happened to her, the only way to contact them was by via chat room, while getting sent from one person to another, as soon as i mentioned cancel the order, 6/25, iwas cut off, after more than ...
I purchased the magic Jack to use on my computer. I plugged it in and it worked up till the second week after the 30 day free trial. I have contacted magic jack on 10 occassions and have tried everything that technical suport asked me to do and and nothing has worked. I have spent over 20 hours ...
Magic Jack is a complete internet rip off, they will take your money not ship the product and refused to return your money. Stay the "#@* away! They should be investigated! I had proof of debit of my account by magic jack then they wanted my account information, I don't think so tim! ...
I purchased the magic Jack and it worked fine until the trial period was up and then it stopped working. I could not call out or receive calls. I went on line to the chat and started my long and unsuccessful typing with one supposedly manager or supervisor for two days. After the first day of 7 ...
I have spent 2 day, 15 hours on there chat line to get this thing fixed and they have been unable to fix it. I have had to plug and unplug it and had them take control of my computer, change settings and still no success they have sent messages to the engineers and nothing in my e-mail from them. I ...