Luxorlinens will not answer their phone, return emails or requests for customer service on their own website regarding my request to return a product or even to ask questions. Their phone number is either not answered or it hangs up on me. No customer service. ...
Ordered a $100 gift certificate for my sister & brother in-law for Christmas. I placed my order on December 17th, and it shouldn't take a week or more for a letter to pass through the mail. New Jersey to New Hampshie, come on really? So, I've called their # 4-5 times. First you get a message ...
Purchased Monogrammed Giovanni Egyptian Comfort Micro fiber sheets and never received them. I purchased them through Groupon and advised groupon to discontinue doing business with this fake firm. They will take your money and they will avoid responding back to your phone calls and emails. Simply ...
Luxor offered a deal with Philly Dealyo (also very implicated) -very significant amount off on sheets. The promotion code offered was refused multiple times (I copied and pasted -no room for error). Was put on hold for 15 minutes several times, various times of day. No response to many attempts to ...
I bought a $35 Groupon for Giovanni sheets which were advertised on Luxor Linens website as costing $158. I paid extra for a gift box as these were to be a Christmas present. I opened the box to check the sheets and could not believe what this company was trying to pass off as $158 sheets! Cheap, ...
So I went and spent a fair bit of money on some egyptian cotton sheets, because I thought "Hey, these will last a few years. What's a couple hundred dollars for nice soft sheets and a good night's sleep for a while?". So I went and paid, in total, around $250 for them. They seemed ...