My girlfriend recently went to Lens Crafters for a routine eye exam and to pick up a new pair of glasses. After finding a pair of frames from Carolee that she really liked she went in for her exam. Last year she was convinced that she needed to get an optimax, which I personally think is only ...
On 7/21, I shopped at Lenscrafters and was interested in a new metal frame. Because my eyesight is poor, I was told by the salesperson that they could manufacture me a "state-of-the-art" lens that would not show the thickness of my lenses but would fit nicely within the metal frame. I was ...
I am finally allowed to talk about this and I am still fired up. I was an employee of Lenscrafters for four years. During that time I received more customer service awards and maintained some of the highest levels in the store. However things came crashing down when a new DM was hired.in comes ...
I'd like to preface this by saying that the customer service I received upon my initial visit to Lenscrafters, in Chico, CA, was absolutely superb. From the sales associates, to the technicians, to the optomitrist, I was treated well above what is expected. Now, to my story: I went to Lenscrafters ...
North Star Mall Incident - 11/17 I am deeply upset and dissatisfied with the way that I was handled by North Star Mall security and the assigned Police Officer, on today 11/17. Specifically, I would like to file a complaint and report for this incident. Today I went to Lens Crafters and my $ 300 ...
I had an exam at LensCrafters in LA. When it came time to purchase glasses, the guy who was helping me was told to go home because the company was trying to save money by reducing hours. The two remaining employees had an argument over who had to help me. I ordered 3 pair. Two were made wrong. The ...