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Site: lenscrafters.com
Found 25 reviews / complaints
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LensCrafters
Frames do not hold up

In regards to a year & a half before, I purchased a set of Prada glasses at Lenscrafters within Boston. These were exceptionally attractive and that I settled a great deal for them (around $450). With time the structures turned boring and gloomy. Nothing wrong using the contacts, simply the ...

LensCrafters
Pressured sales

I have used Lenscrafters since the early 90s. The last 3 times I have wanted to use my old glasses. The first pair they said they could not put new lenses in made sense to me. They said the bottom of the lens were held in by fishing line and it was too stretched. OK, they got the sale of new frames ...

LensCrafters
Poor customer service

Recently I purchased a pair of glasses from the Lens Crafter store in Tupelo, MS. The girl who fitted me told me that if anything was wrong with the glasses to return in 2 weeks. I did and told her that the bifocal needed to be lowered. She tried to adjust them and told me to bring them back if ...


LensCrafters
Cheap frames - expensive prices

I have used LENS Crafters for years. I usually get their Brooks Brother product. About three weeks ago my two year old glasses broke. I went to Lens Crafters and found a pair of CHAPS frames $160 that I liked. High Index lenses were also about $200. True to word they made them in an hour. About two ...