Usacomplaints.com » Site: lagunabayspas.com - Reviews, Complaints, Reports

Site: lagunabayspas.com
Found 8 reviews / complaints

Leisure Products Inc
Laguna Bay Spa, absoluterecreation, recdirectfactoryoutlet, absolutetan, mfgspasdirect We will FIX, not return or refund = not fixed, I'm screwed

Bought Laguna Bay X14 July 17; Delvd Aug 16th; license electrician installed Aug 29th. All electric stopped on spa Sept 27th. Found out that the heater caused short in electric. Called LPI, it was easy to connect to friendly cust serv rep (Justin or Larry), they mailed a new heater. Oct 22 the ...

Lesiure Products/Recdirect factory outlets
Leisure Products, Recdirectfactory outlets, I placed an Order for aN Instock Hot Tub/Spa, was told it would be in my home in 8-10 days, after 32 days they Told me I was NOT allowed to cancel my Order. They have REFUSED all of my $5500.00 back

DO NOT WASTE ANY TIME OR EFFORT stay far far way from REC Direct Lesiure Bay Spas and Products. Laguna Bay Spas, all are owned and Operated by there TN corporate address in Kingport TN. They will send you PURE JUNK. If you receive anything at all. ...

Laguna Bay Spas
Leisure Products... Out of Tennessee Sold a defective hot tub, laguna bay X5, and will not replace or fix the problem. After numerous attempts to cooperatively correct the problem, no solution could be found. They stated to me that a

After about 4 months from purchasing my Laguna bay X5 spa, the heater went out. I contacted the service department and they said that it was a manufacture defect and that they would send me another heater. Then the MP3, topside controls, and computer board went bad. After 3 bad heaters, and having ...